Shipping policy
At Keariam, we aim to provide our customers with a seamless and reliable shopping experience. This includes transparent and straightforward shipping terms. We proudly offer free shipping on all eligible orders within [List of Countries or Regions].
Shipping Locations
This policy covers shipments to customers located within United Kingdom.
For deliveries outside these regions, please check available options at checkout or contact our support team for assistance.
Delivery Times
Below are the estimated timelines for order processing and delivery:
-
Order cutoff time: 5 PM (GMT). Orders placed after this time will be handled the next business day, which may slightly extend delivery times.
-
Order handling time: 1–3 days (Monday to Sunday).
-
Transit time: 5–12 days, (Monday to Sunday).
-
Estimated total delivery time: 6–15 days, (Monday to Sunday).
Once your order is processed, it will be shipped via one of our trusted delivery partners to ensure safe and timely delivery.
Carrier Services
We work with reliable and well-known carriers to ensure your package arrives on time. Our delivery partners include:
Royal Mail, Evri, Amazon Shipping
You will receive a tracking link once your order is dispatched.
Shipping Costs
Free Shipping: Orders shipped within United Kingdom qualify for free delivery with no minimum purchase requirement.
Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact our customer service team right away. We’ll work quickly to investigate and resolve the issue to ensure your satisfaction.
Tracking Your Order
When your order is shipped, you’ll receive an email confirmation with a tracking number. You can follow the progress of your shipment anytime via our Order Tracking Page.
Questions?
If you have any questions about shipping or delivery, please visit our FAQs page or contact our customer support team for further help.
Contact Information
Store Name: Keariam
Operated By: TAGLZ LTD
Registered Address: 8 Stoney Lane, London, SE19 3BD, United Kingdom (Address available only for administrative correspondence and product returns. No physical point of sale at this address.)
Company number: 16891941
Email: info@keariam.com
Phone: +447988565630
Customer Service: Monday to Sunday: 9:00 AM – 5:00 PM (GMT)
Response Time: We aim to respond to all customer inquiries within 24 - 48 hours.
